F&Q's
❓ Frequently Asked Questions (FAQ) – CartHut.in
1. What is CartHut.in?
CartHut.in is an Indian online store offering a wide variety of handpicked products delivered directly to your doorstep. We focus on trending, practical, and affordable items sourced through a trusted Online model.
2. Do I need to create an account to place an order?
No, you can checkout as a guest. However, creating an account helps you track your order, manage returns, and get exclusive offers.
3. How long will my order take to arrive?
Delivery usually takes 7–15 business days, depending on the product and your location in India. Tracking details are shared once your order is shipped.
4. Do you ship all over India?
Yes! We deliver across India to most pin codes. If your location is out of service range, we’ll inform you during checkout.
5. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can also contact us for updates.
6. What payment methods do you accept?
We accept all major UPI apps, debit/credit cards, net banking, and wallets. All payments are secured through encrypted gateways.
7. Can I cancel or change my order after placing it?
Orders can be canceled or modified within 6 hours of placement. After that, the order may already be in processing/shipping.
8. What is your return policy?
You can return products within 7 days of delivery if they are defective, damaged, or not as described. Please refer to our Return & Refund Policy for more info.
9. My product arrived damaged. What should I do?
We’re sorry to hear that! Please email us at carthut0@gmail.com within 48 hours of delivery with clear photos, and we’ll arrange a replacement or refund.
10. How can I contact customer support?
You can reach us at:
📞 6389232911
📧 carthut0@gmail.com
We aim to respond within 24–48 business hours.